Federal laws protect voting rights for people with disabilities , but many people with disabilities experience barriers to voting, leading to lower voting rates.
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Learn about the priorities, research, challenges, and great discoveries that shape the way USAGov connects people with government services and programs.
To view blog entries from a specific period, select a year and month using the page navigation. On mobile devices, these options are located under the “Menu” section.
At USA.gov and USAGov en Español, we’re always striving to make our content more useful to the public. Meta descriptions are one way we help people quickly find the government information they’re looking for.
It’s been a year since we launched reimagined versions of USA.gov and USAGov en Español based on human-centered design (HCD) principles.
At the Public Experience (PX) Contact Center , we recognize the important role of quality in shaping customer interactions. When people call and chat with us, they expect clear, reliable information about government benefits and services. Learn how we work with our contractor to deliver exceptional service to the people who get in touch with the USAGov program and pick up some tips for your program’s contact center.
Each month USAGov’s content designers spend many hours ensuring that the content on USA.gov and USAGov en Español is up-to-date, accurate, and meeting user needs. We do holistic reviews of each topic section based on a rolling calendar with the goal of updating all content at least every 6 months.